Championing the Rights of Seniors

OMBUDSMAN provides an avenue for conflict resolution that may be otherwise unavailable to elderly residents who are victims of neglect and or abuse, whether it is physical or sexual, emotional, verbal or financial in nature.

As an important voice for vulnerable seniors when they may feel too overwhelmed or ashamed to communicate problems of abuse, OMBUDSMAN works vigilantly to eliminate all forms of elder abuse, establish bonds of trust while protecting the confidentiality of individuals.

OMBUDSMAN strives to ensure dignity, choice and quality of life for all of our deserving citizens in long-term care.



Ombudsman Offers The Community:

• Long-term care placement information and assistance.

• Public information about long-term care facilities in Monterey County.

• Community education about resident’s rights and entitlements.

• Presentations to community groups and organizations about the role of OMBUDSMAN in senior advocacy and long-term care issues.



Mission Statement

OMBUDSMAN is dedicated to enhancing the quality of life for senior citizens in long-term care facilities and preserving the civil and human rights of residents in these facilities.


Enhancing The Qualityof Life of Our Elders

Approximately 2,500 seniors are living in nursing homes and residential care (assisted living) facilities in Monterey County. Sadly some of these frail elders may live in abusive environments.

Alone, isolated, and often without the comfort of family or friends, these vulnerable members of our society often feel neglected and abandoned.

OMBUDSMAN is a private, non-profit agency of state certified staff and dedicated volunteers committed to preserving the quality of life for these seniors, working to resolve vital problems and complaints on behalf of the residents of long-term care facilities – including allegations and suspicions of abuse and neglect.


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Write or Call
OMBUDSMAN for Long-term Care
2200 Garden Road, Monterey, CA 93940
(831) 333-1300/758-4011• Fax 333-1323


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